Frequently Asked Questions - About the accommodation
This section of the site is here to help answer some questions you may have about our glamping accommodation.
Q: What is the price for each glamping accommodation?
A: Each type of accommodation has a different price. Prices are displayed as an overview on the glamping prices page. Glamping accommodation is priced per unit per night. Unlike many sites our prices do not vary week-to-week, nor are they increased for the school holidays. High season prices apply for all Bank Holiday weekends and from June - September.
Q: What's included in the accommodation?
A: All of our glamping accommodation is equipped with a double bed, single futon beds, rugs, a clothes storage trunk, electric sockets, lights and an electric cool box, plus a complimentary breakfast basket. The all-season glamping accommodations have a wardrobe, TV/DVD and electric "stove" heaters and our premium accommodations even have Nespresso coffee machines!
Q: What is included in the cutlery and crockery hamper?
A: All of our glamping accommodation comes complete with a hamper containing cutlery, crockery (large plates, side plates, bowls) mugs and essential cooking items. Each hamper includes, enough items for the standard number of guests the accommodation can welcome. The essential cooking items include a frying pan, a saucepan and spatula. There is also a whistle kettle provided for heating over your two-burner gas hob.
Q: What is in the breakfast basket?
A: Our breakfast basket (complimentary for direct bookings) includes personal travel size cereal boxes, tea, coffee, sugar and individual milk servings. Fresh milk is available to purchase daily from the site shop.
Q: Can I book the accommodation for one night?
A: We are one of very few glamping sites who welcome guests for a single night. Guests are welcome to book for one night with a single night supplement - please see the glamping prices page.
Q: Are dogs welcome inside the glamping accommodations?
A: Yes, dogs are welcome to stay in certain types of glamping accommodation. We supply dogs with a blanket and bowl for use during your stay as well as free dog treats and chew toy to keep. There is a small fee of £17.50 per stay to cover the hypoallergenic cleaning required afterwards.
Q: What time is check-in and check-out?
A: Check-in is from 2pm till 6pm on the day of arrival, check-out is by 10am on the day of departure. Late check-in and check-out can be arranged up to a week in advance of arrival, relevant fees apply. Please let us know your estimated arrival time for check-in.
Q: Is bedding provided?
A: We pride ourselves on providing great value luxury glamping. For this reason, if guests are on a tight budget they are welcome to bring their own bedding to keep costs down. Alternatively we can provide you with double or single bedding packs for a small fee to cover laundry and dry cleaning costs. Please see the Glamping Services page for details. You can also book our new Deluxe glamping packages which come inclusive of bedding and other additional luxuries.
Q: Are towels provided?
A: Guests are welcome to bring their own towels or we can provided a bed linen set (face cloth, hand towel and bath towel) for a small fee which covers our laundry fees. Please see the Glamping Services page for details. Now it is also possible to book Deluxe glamping which is inclusive of towels, bedding and more additional items.
Q: Is there a fridge?
A: All of our glamping accommodation includes an electric cooler. An electric cool box has air blown into it to help keep frozen things cold. If you wish to make room temperature items cold we recommend bringing freezer blocks.
Q: Can we have a fire or barbecue?
A: All of our glamping accommodation comes a barbecue and a chiminea / fire pit. To offer the best value glamping guests are either welcome to bring their own charcoal for a barbecue and logs and kindling for fire pits and chimineas or we can supply these for you. Please see the Glamping Services page for full details.
Q: Is all the accommodation next to each other?
A: Our glamping accommodation is all nestled together in the glamping area. As such accommodation is all within a minimum of 5 meters of the neighbouring unit. Aerial photographs of the site in recent years can be seen on the gallery page of the website found under 'About Us' as well as the Google map on our Contact Us page and Directions page.
Q: I'm pregnant/have a new born or young child, is glamping suitable?
A: Whilst we welcome families and have facilities such as family room/baby changing etc, we want all our guests to be comfortable and enjoy their stay, as such it is important guests that are pregnant or have newborn/young children should be aware that camping plays a major part in glamping. You will need to walk to toilets and showers blocks and please remember you are sleeping outside under canvas. As pregnant ladies and those with newborn/young children have a higher chance of requiring medical treatment it is also important to note that we are at least an hour away from the nearest hospital.
Q: What do I need to wear when glamping?
A: Our accommodation is designed to be lovely and snug. Please bear in mind that you are in a rural location and will need to cross grass. As such we strongly recommend being prepared for the British weather and dress accordingly, Wellingtons are always a good choice of foot wear. As we have very little light pollution it is also advisable to bring a torch for the night time.
Q: Can we bring our own gazebo/wind break etc?
A: Due to fire regulations we are required to have clear space between accommodation, as such we are unable to allow additional erections on the glamping site.
Q: Can we decorate our accommodation?
A: Please ask about decorations when booking. We can provide cloth bunting and have this in your accommodation ready for you. As bunting will stain the fabric of the accommodation when the air is damp at night we ask that no bunting be pace on the outside of the accommodation. If you have other decorations please seek advice from our site team as to the most appropriate place to put them before doing putting decorations up.
Q: Can we bring our own electric kettle, hair-dryer, hair straighteners, coffee machine...?
A: Due to fire regulations we are not permitted to have unbranded electrical equipment used on site (generic copies of phone chargers bought from markets etc). The holiday park has a different level of electricity to a house, as such items that use large amounts of electricity quickly and produce surges such as something that is fast boiling or fast heating i.e. electric kettles, hair-dryers and hair straighteners can trip the circuits and turn off the power to your accommodation. All our accommodation includes a whistle kettle for use on the gas stove and hairdryers are also available in the toilet block and health club.
Q: Can I order bedding?
A: We pride ourselves on providing cost effective luxury glamping accommodation. To this end guests are given an option on bedding. If guests are on a tight budget they are welcome to bring their own bedding and bed linen. Alternatively we can supply this for you. Bedding includes an under sheet, duvet and duvet cover, pillow and pillow cover. There is a small per stay charge to cover the cost of laundry and dry cleaning. Single bedding is £12.50 per stay, double bedding is £17.50 per stay.
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